What are the check-in and check-out times at New House Country Hotel?
Check-in is from 15:00 and check-out is by 11:00.
110 photos
New House Country Hotel – A Favorite for Families in Cardiff
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Key details
About the Hotel
Thornhill Road, Cardiff, CF14 9UA,
- Near Caerphilly Castle
Great
8.9
9.0
4.4
4.5
4-star Georgian country hotel with panoramic views of Cardiff and the Severn Estuary
Accommodations
New House Country Hotel is a
Dining
The
Weddings & Events
The hotel offers
Pet-Friendly Accommodations
Dogs are welcome at New House Country Hotel, with
Location & Amenities
Set on a hillside 15 minutes from Cardiff city centre, the hotel is a 5-minute drive from the M4 motorway. Nearby attractions include Caerphilly Castle, Cardiff Castle, and Parc Cefn Onn. On-site amenities include a
Highlights
Location: Hillside setting with panoramic views of Cardiff and the Severn Estuary
Rooms: Grade II listed Georgian bedrooms with contemporary comforts
Dining: Award-winning Sequoias Restaurant with locally sourced menus
Weddings: Tailored packages with glass pergola and multiple ceremony spaces
Pet-Friendly: Dedicated pet amenities including baskets, bowls, and dining area
Amenities: Complimentary EV charging station and fitness centre
“Nestled in the countryside yet a quick drive from Cardiff, this Grade II listed manor struck me as a seamless blend of historic charm and modern comfort. What stood out was the exceptional service, where staff anticipate needs with genuine care. The locally inspired dining, especially the afternoon tea, felt like a true taste of Wales.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double Bedroom2 persons23 sq. feet1 Double bedHeatingShowerroom details
Twin Bedroom2 persons23 sq. feet2 Single bedsBathtubHeatingroom details- Superior Double Room2 persons25 sq. feet1 King-size bedBathtubHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Garden area
- Leisure/ TV room
Room features
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At New House Country Hotel, dining transforms into an experience steeped in British flavors and seasonal delights. Guests are welcomed by warm, inviting atmospheres perfect for enjoying exquisite meals or leisurely afternoon tea amidst serene surroundings.
New House Country Hotel Location
Thornhill Road, Cardiff, CF14 9UA,
Explore Cardiff
Explore Local Delights
Caerphilly Castle
40 minutes' walk
A stunning medieval fortress with impressive walls and towers, offering guided tours and beautiful grounds for picnics.
Morgraig Castle
8 minutes' walk
Ruins of a historical castle with breathtaking views, perfect for history enthusiasts and photographers.
Mountain View Ranch
25 minutes' walk
An outdoor adventure center featuring horseback riding and various outdoor activities suitable for families and thrill-seekers.
Hiking at Caerphilly Mountain
25 minutes' walk
Challenging hiking trails with panoramic views, ideal for outdoor enthusiasts looking for an adventure.
Wellness at Forest Farm Country Park
4 minutes' drive
A serene park perfect for picnics, walking, and relaxation amidst nature, with ample green space for yoga sessions.
Miller & Carter
2 minutes' walk
A British steakhouse known for its exquisite beef dishes in a refined atmosphere; reservations recommended.
Sequoias Restaurant
7 minutes' walk
An elegant venue offering a menu of locally sourced produce and seasonal dishes, catering to varied dietary needs.
Go Air Trampoline Park
30 minutes' walk
An energetic venue featuring trampoline zones, foam pits, and activities appealing to families and thrill-seekers.
The Red Dragon Centre
15 minutes' drive
A bustling entertainment hub with cinemas, restaurants, and bars, hosting events suited for all ages.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 10.95 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Year renovated:
2010
Number of rooms:
34
Former name
Best Western Plus New House Country
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
City views
Spacious room
Comfortable bed
Friendly staff
Excellent service
Cons
No call back
Alarm issues
Tepid coffee
Unclean tables
Guest reviewsbased on 920 reviews
Mason from United States
Business traveller
Double Bedroom
3 nights in November 2025
|
Reviewed: January 07, 2026
9/10
lovely views
amazing view lovely room good breakfast friendly staff
the view were amazing. the room were lovely, it was clean and big. the breakfast were really nice, i had dinner at the restaurant and it were a lovely experience. it had lots of nice places to sit. the gym were surprisingly good. i liked the nice walks around the hotel. the staff were friendly and helpful.
Rooms
9/10
the double bedroom included a king-sized bed with premium bedding. there were also a separate seating area with a sofa. the bathroom featured complimentary toiletries and fluffy towels. the lighting was soft with bedside lamps.
0 Helpful
|
Liam from Ireland
Couple
Twin Bedroom
3 nights in November 2025
|
Reviewed: December 30, 2025
9.0/10
lovely experience!
helpful receptionist beautiful bedroom super clean bedroom convenient parking
We celebrated our anniversary here and the hotel really went the extra mile. the receptionist was very pleasant and helpful, and the restaurant staff added special touches. our twin bedroom was beautiful and super clean. I thought the attention to detail was great! i noticed convenient private parking was just a few feet from the hotel, handy!
The ev charging points were standard 13 amp sockets. I was hoping for a faster charge for my electric vehicle .
Service
10/10
The staff was so polite, respectful, and helpful! linda at the front desk was especially knowledgeable. I found her recommendations invaluable for exploring the area.
Rooms
9/10
Our twin bedroom offered plenty of hanging space and drawers for clothes. I liked the convenience. the ensuite looked newly installed and featured an excellent walk-in shower. It looked modern!
Dining
8/10
There was plenty of choice on the breakfast menu. I appreciated the variety! everything i ate was well cooked and presented. The service was prompt too.
0 Helpful
|
Duncan from United Kingdom
Single
Double Bedroom
3 nights in November 2025
|
Reviewed: December 11, 2025
9.3/10
a calm and satisfying stay
ample parking amazing view burning log fires
I appreciate the ample parking available. The view overlooked the nearby area is amazing. The log fires burning added a nice touch, especially given the time of year.
the wifi was rather SLOW sometimes.
Dining
9/10
Breakfast included many welsh products, showcased with slate markers, and it showed great attention to detail with local sourcing. Such details enhanced the dining experience considerably. The breakfast was GOOD.
Rooms
9/10
My room featured doors opening onto a private terrace. It provided peaceful outdoor access with a view. The bathroom had lovely accessories that added a premium feel. The bed was REALLY big.
Location
10/10
the hotel offered a quiet atmosphere, suitable. The surrounding area provided quiet setting. It made the hotel ideal for travelers wanting to escape busy urban areas.
Facilities
9/10
the landscaped gardens feature wonderful seating areas available. the grounds were well maintained and inviting . this offers a pleasant space for relaxation OUTDOORS.
0 Helpful
|
Jordan from United Kingdom
Couple
Double Bedroom
3 nights in November 2025
|
Reviewed: December 07, 2025
9.4/10
Lovely Country Retreat
quick check-in spacious room clean space
I was happy to choose this spot. I enjoyed the quick check-in process. I was also pleased the room was spacious and very clean. The bed offered extra comfort.
The WiFi signal strength was slightly weak in some areas of the room.
Location
9/10
The hotel provides a scenic view across pastoral countryside. It also has easy access to local attractions. The grounds around the hotel are lovely and well kept.
Service
10/10
Every staff member was friendly and helpful. Linda at reception was particularly cute. The team couldn't do any more to.
Dining
9/10
Breakfast was served in a beautiful dining room. The meal was delicious. The breakfast included fresh ingredients and offered plenty of choice.
Facilities
9/10
There is lots of seating on the terrace. The garden also offers communal areas with comfortable seats. The hotel has nice lounges. There is also a bar available .
Rooms
10/10
The bathroom included both a separate shower and a bath. The room itself was gorgeous, very comfortable, and spacious. The room provided a lovely view. We loved it!
0 Helpful
|
Rosie from United Kingdom
Couple
Superior Double Room
3 nights in August 2025
|
Reviewed: September 25, 2025
9/10
superior room clean decoration private parking
the hotel features a superior double room. the room was clean and decorated well. private parking was only a few feet away from the hotel.
i thought the food was just not good enough.
0 Helpful
Show more reviews
FAQs
About New House Country Hotel
How far is New House Country Hotel from Cardiff city centre?
The hotel is approximately 15 km from Cardiff city centre, which takes around 15 minutes by car.
Is parking available at New House Country Hotel?
Complimentary on-site parking is available for guests without the need for a reservation.
What dining options are offered at New House Country Hotel?
The hotel features the Sequoias Restaurant, which serves British cuisine, and guests can also enjoy a bar/lounge area.
What room amenities can guests expect at New House Country Hotel?
Rooms feature free Wi-Fi, a flat-screen TV, an electric kettle, and luxurious Myddfai toiletries.
What leisure facilities are available at New House Country Hotel?
The hotel offers a fitness center and a nearby golf course for guests.
How far is New House Country Hotel from Caerphilly Castle?
The hotel is located about 8 km from Caerphilly Castle.
Does New House Country Hotel provide any family-friendly amenities?
The hotel provides a children's menu and options for in-room dining.
What languages are spoken by the staff at New House Country Hotel?
The staff speaks English to assist guests during their stay.
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